Mobile Customer Relationship Management White Papers

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Mobile Customer Relationship Management White Papers (View All Report Types)

How to get more from BYOD sponsored by Cisco WHITE PAPER: This exclusive paper examines a set of mobile solutions designed to enable BYOD environments by combining best-of-class technology, validated designs, and end-to-end support. Posted: 20 Mar 2014 \| Published: 20 Mar 2014 TOPICS: Content Delivery \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Smart Phones \| Tablet PC

Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution sponsored by IBM WHITE PAPER: In this comprehensive Forrester report, explore how successful businesses are adapting to the new demands of customers by transforming processes and technology in order to improve customer experience and leverage collaboration for more effective communication over a number of touchpoints. Posted: 15 Jul 2013 \| Published: 31 May 2012 TOPICS: Collaboration \| Collaborative Master Data Management \| Content Management \| Customer Data Integration \| Customer Data Management \| Customer Retention \| Data Management \| Mobile CRM

Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center sponsored by Avaya WHITE PAPER: This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge. Posted: 19 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Call Center Management \| Call Center Software \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile CRM \| Mobile Device Management

BPS Edge: CEM The New Style of Customer Engagement Management sponsored by Hewlett Packard Enterprise WHITE PAPER: Find out about the most recent customer engagement management innovations. Posted: 03 Jul 2014 \| Published: 31 Mar 2014 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Data Analytics \| Mobile CRM \| Mobile Device Management \| Social Computing

Empowered Customers Drive Collaborative Business Evolution sponsored by IBM WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future. Posted: 13 Aug 2012 \| Published: 31 May 2012 TOPICS: Collaborative Commerce \| Customer Satisfaction \| Customer Service \| eCommerce \| Marketing \| Mobile CRM \| Mobile Device Management \| Web Applications Management

Starz Entertainment Joins AT&T Mobile Barcode Charter Program as First TV/Network Member sponsored by AT&T Corp WHITE PAPER: This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world. Posted: 02 Nov 2011 \| Published: 02 Nov 2011 TOPICS: Consumer Market \| CRM \| CRM Services \| Market Research \| Market Trends \| Marketing \| Marketing Literature \| Mobile CRM \| Mobile Device Management \| Smart Phones \| Wireless Computing \| Wireless Networks

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records sponsored by Citrix/IBM/Atlantis Computing WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices. Posted: 03 Jul 2014 \| Published: 03 Jul 2014 TOPICS: Health Care Applications Software \| Health Care Industry \| Health Care Networking \| Health Care Security \| Health Care Software \| Health Care Storage \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers

The case for application performance management as as service sponsored by HP Inc WHITE PAPER: When resources and budgets are constrained, IT executives must find ways to increase application capabilities and performance without increasing costs. View this resource to learn how performance management, software as a service (SaaS) is an alternative approach that avoids the up-front costs of buying the software. Posted: 16 Jul 2013 \| Published: 16 Jul 2013 TOPICS: Applications Management \| Applications Management Services \| Applications Management Software \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software

Mobile Computing Trends: Insight Into Today's Workforce sponsored by Intel WHITE PAPER: This exclusive paper takes a look at the latest enterprise mobility trends, focusing on the mobile workforce and what your organization can do to get the most value from your employees. Posted: 15 May 2014 \| Published: 15 May 2014 TOPICS: Content Delivery \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Smart Phones \| Tablet PC

Which Off-line CRM solution for Field Force? sponsored by Wipro WHITE PAPER: This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. Posted: 21 Oct 2009 \| Published: 21 Oct 2009 TOPICS: CRM \| CRM Software \| Mobile CRM \| Mobile Workers \| PDA Software \| Sales and Marketing Software \| Sales Representatives \| SAP (Product)