Information Technology Outsourcing Services White Papers

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Intelligent Workload Management: Opportunities and Challenges
sponsored by Novell, Inc.
WHITE PAPER: This white paper discusses why virtualization and cloud initiatives are putting so much pressure on workload management and security requirements and describes how emerging intelligent workload management approaches can potentially streamline operations.
Posted: 21 Oct 2010 | Published: 21 Oct 2010

Novell, Inc.

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version
sponsored by Siemon Company
WHITE PAPER: Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.
Posted: 17 Nov 2010 | Published: 17 Nov 2010

Siemon Company

Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One
sponsored by Verio
WHITE PAPER: Read this whitepaper to learn the benefits of outsourcing to infrastructure providers in today's competitive environment that can deliver solutions that meet the new demands of IT departments. Here are 10 things to look for when seeking out that provider.
Posted: 29 Jan 2010 | Published: 29 Jan 2010

Verio

9 Steps to Building a Business Case for B2B Integration
sponsored by IBM
WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Why Third Party Data Storage Maintenance is Right for You
sponsored by MSDI
WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
Posted: 07 Jul 2011 | Published: 07 Jul 2011

MSDI

The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 01 Sep 2011

Hewlett Packard Enterprise

Monitoring and Managing Microsoft® Office SharePoint® Server
sponsored by Azaleos Corporation
WHITE PAPER: This paper identifies key best practices with respect to the monitoring and management of SharePoint and will identify gaps and market needs that the proven set of Azaleos remote monitoring and management services can effectively bridge.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Azaleos Corporation

A Practical Guide to Cloud Computing Security
sponsored by Avanade
WHITE PAPER: Typically, the level of security you get will be designed to meet the needs of the most risky client in the cloud. And, if you use the tools identified in this paper as a starting point, you will have a good idea of how comparable your cloud security versus internal security will be.
Posted: 19 Feb 2010 | Published: 19 Feb 2010

Avanade

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009

Oracle Corporation