Health Insurance Industry White Papers

WHITE PAPER: Existing legacy systems contribute to costs, lack of business and IT alignment and a low recognized value of investments. Read this paper to learn how focusing on integrating business and IT architectures can help organizations realize business value.

Posted: 08 Feb 2007 | Published: 01 Nov 2006

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 14 Feb 2011

WHITE PAPER: Insurance agents across the country are saving time, saving money and writing more business using AppReader: The automated form conversion solution that allows applications to upload instantly to carrier systems, regardless of agency management system. Read on and find how how AppReader can benefit your business.

Posted: 23 Feb 2011 | Published: 23 Feb 2011

WHITE PAPER: In today’s market, healthcare insurance providers face unprecedented challenges. Customer demands have never been greater and regulatory pressures have never been more pervasive. Access this white paper to learn about a server for data warehousing and analytics that supports complex queries and reporting.

Posted: 09 Aug 2011 | Published: 09 Aug 2011

WHITE PAPER: This resource explores key considerations of big data integration and governance in the insurance industry. Read on to learn more.

Posted: 23 Dec 2013 | Published: 23 Dec 2013

WHITE PAPER: With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry.

Posted: 16 Jun 2011 | Published: 01 Jan 2011

WHITE PAPER: What is location intelligence? From an actuary perspective, it's the accessment of risk based on the physical location of real estate. This paper examines how location intelligence links data to precise physical coordinates.

Posted: 25 Apr 2008 | Published: 01 Apr 2008

WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.

Posted: 13 May 2009 | Published: 12 May 2009

WHITE PAPER: The white paper discusses what US organizations can do to prepare for International Financial Reporting Standards (IFRS), and focuses on what Oracle's Enterprise Performance Management solutions can do to help with top-end reporting.

Posted: 29 Jul 2009 | Published: 29 Jul 2009

CASE STUDY: This case study describes how Blue Cross Blue Shield of Massachusetts applies business intelligence and analytics tools to reach their target of utilizing nearly 90% of every premium dollar received to pay the medical expenses of its members.

Posted: 03 Mar 2015 | Published: 31 May 2013

PODCAST: Podcast discusses the strategic challenges insurance companies will face in the insurance marketplace of the future and shares ideas for moving from today's realities to tomorrow's potential.

Posted: 12 Jun 2008 | Premiered: Jun 12, 2008

WHITE PAPER: The Health Insurance Portability and Accountability Act of 1996 (HIPAA) enacted reform and standardization in the healthcare industry to protect patient confidentiality. Continue reading to learn more about the goals of HIPAA.

Posted: 23 Nov 2010 | Published: 23 Nov 2010

EGUIDE: Some states have already cut in-person interviews and limited renewals to once a year, aligning with Medicaid and CHIP final rule policies.

Posted: 09 May 2024 | Published: 09 May 2024

CASE STUDY: Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.

Posted: 07 May 2012 | Published: 07 May 2012

WHITE PAPER: This white paper helps to clear up some confusion surrounding the requirements mandated by health care reform by addressing three key areas: reforms already in place, looming deadlines foremployers, and open issues for individuals.

Posted: 01 Jul 2014 | Published: 31 May 2013

WHITE PAPER: These top case studies highlight three UK insurance providers and their networking challenges with enhancing customer experience and increasing customer loyalty through better communication and end-user engagement, and how they found a solution that streamlined contact management and more.

Posted: 02 Oct 2013 | Published: 02 Oct 2013

EGUIDE: Access this expert resource to learn how desktop virtualization can help health care organizations to bolster Health Insurance Portability and Accountability Act (HIPAA) compliance and implement electronic health record (EHR) systems.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

EGUIDE: Medicare Advantage insurers should prioritize data collection and provider collaboration when establishing population-specific health plans.

Posted: 14 May 2024 | Published: 14 May 2024

EZINE: Download this issue of Pulse to learn how in the pursuit of value-based care, healthcare providers and those that foot the bill, converge to improve quality, while lowering costs.

Posted: 02 Nov 2018 | Published: 02 Nov 2018

BROCHURE: The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

Posted: 28 Jul 2009 | Published: 01 Jul 2009

WEBCAST: Learn about Memorial Healthcare’s latest approach to ensure that its clinicians have fast and secure access to critical patient information. You will learn about secure “follow me” desktops to provide doctors and nurses with patient information at their fingertips - from any workstation or personal device.

Posted: 19 Jan 2011 | Premiered: Jan 27, 2011, 13:00 EST (18:00 GMT)

WHITE PAPER: Did you know that most health plan members have no idea that they have cost estimation tools available from their health insurance plan? In fact, only 1 in 3 people recall ever being told about these resources, but a whopping 67% list this as one of the top five most important health plan resources.

Posted: 08 Nov 2022 | Published: 31 Oct 2022

ESSENTIAL GUIDE: This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards.

Posted: 01 Feb 2013 | Published: 01 Feb 2013

EGUIDE: In this expert e-guide, discover the need in the healthcare industry for interoperable devices and how streamlining systems and data can significantly improve patient care. Click now to see the benefits and changes that interoperable devices will bring.

Posted: 10 Dec 2013 | Published: 10 Dec 2013

EGUIDE: Server virtualization has proved to be an advantageous in disaster recovery situations because if physical servers have been destroyed, it’s easy to restore backups to virtual hardware. Learn how healthcare facilities can benefit from adding server virtualization to disaster recovery plans, while maintaining compliance.

Posted: 27 Jun 2011 | Published: 24 Jun 2011

EGUIDE: With cyberattacks on the rise, trust in teams and technology is crucial. However, 42% of security leaders see a trust deficit as their biggest hurdle, a new survey showed. Some trust is also misplaced, with 66% of security leaders trusting employees to prevent cyberattacks more than their own teams. Download the article to read more.

Posted: 19 Jul 2023 | Published: 19 Jul 2023

RESEARCH CONTENT: In the wake of the worst financial year in recent memory, 2023 was a story of resilience for health systems. On top of that, the entrance of generative AI tools (some valuable, others not), along with value-based care, has encouraged caution when investing in hyped healthcare technology. Learn about these trends, and 7 others, in this report.

Posted: 10 Apr 2024 | Published: 11 Apr 2024

RESEARCH CONTENT: This article in our Royal Holloway Information Security Thesis series discusses the risks and benefits of cyber insurance and outlines steps businesses can take to make better informed risk mitigation decisions.

Posted: 08 Feb 2021 | Published: 12 Sep 2017

WHITE PAPER: This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis.

Posted: 20 Jun 2012 | Published: 20 Jun 2012

VIDEO: This brief video shows how one medical organization was able to utilize a solution that blends point-and-click together with a review of systems, physical exams, reason for visit, and more to get the most out of their electronic health records.

Posted: 10 Mar 2014 | Premiered: 10 Mar 2014