Customer Experience White Papers

(View All Report Types)
10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Optimizing PC Performance with Simple Benchmarking Processes
sponsored by Intel Corporation
WHITE PAPER: Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process.
Posted: 02 Apr 2009 | Published: 03 Nov 2008

Intel Corporation

On Cloud Computing Strategy: It's All for Naught if the Dogs Won't Eat
sponsored by Intel
WHITE PAPER: Although all things cloud are being praised throughout the business world, all the benefits of added efficiency, low costs, and simplified systems mean nothing without end-user approval. Take a look at this insightful resource that suggests some key elements that should be considered when planning your cloud-based ecosystem.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Intel

Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText

Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Enterprise

AppSense User Virtualization Platform
sponsored by AppSense
WHITE PAPER: Among a number of important changes to the enterprise computing environment, none are perhaps as impactful as those surrounding the end user. Take a look at this resource to learn how user virtualization is the key to offering your end-user community an effective and consistent computing experience, no matter the location, device or application.
Posted: 27 Jul 2011 | Published: 26 Jul 2011

AppSense

Demystifying Customer Service Correspondence Work Flow in Cards
sponsored by Wipro
WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
Posted: 13 May 2009 | Published: 12 May 2009

Wipro

Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006

IBM Line of Business

Performance, Value and Protection for VMware View
sponsored by FalconStor Software
WHITE PAPER: Desktop virtualization is bringing a new approach to enterprise-wide desktop deployments aimed at providing a better end user and administrator experience than physical desktop deployments, by lowering acquisition and management cost, and offering a highly scalable, easy to deploy and fully protected desktop environment.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

FalconStor Software

Take Your Life Back With Tools That Maximize Desktop Virtualization from the Data Center to the Endpoint
sponsored by DellEMC and Intel®
WHITE PAPER: Examine tools and platforms designed to maximize the value of virtual desktops – from the data center to the endpoint.
Posted: 22 Jun 2016 | Published: 31 Dec 2015

DellEMC and Intel®