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Experts agree that traditional, once-a-year employee reviews are holding back business performance. This resource counts down six simple steps that will help you perfect employee performance management at your organization.
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This white paper describes a set of six management processes that lead organizations to become smarter, more agile, and better aligned—the key attributes of management excellence.
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Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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Read this paper to learn why Intel IT decided to implement an enterprise-wide deployment of Microsoft Windows. This paper provides a discussion of all the performance, manageability, and security benefits that come with this upgraded opeating system.
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Every organization wants to get the most from their ERP systems, data warehouses, and other applications -- including ones from Oracle. But did you know you can achieve higher performance with your Oracle platforms with IBM Cognos® software?
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In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
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This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
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This white paper explores how business process management (BPM) can be used to streamline corporate payment operations for increased customer satisfaction and significantly reduced operational costs.
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The complexity of operational processes can be a significant obstacle to any effort for improvement through modeling and analysis. Access this white paper for 3 principles that can be used to simplify management strategies and arrive at models that will provide you with a better understanding of your business.
