WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
WHITE PAPER:
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
WHITE PAPER:
This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the
opportunities present in the marketplace.
WHITE PAPER:
Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
WHITE PAPER:
This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
