WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
WEBCAST:
Consult this informative video to learn more about the widespread adoption of "going agile." Find out how you can obtain shorter release cycles, greater flexibility and tighter alignment by going agile. It explores the broad technical, organizational and process changes that can help your team transition to an agile environment.
WEBCAST:
Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
WEBCAST:
Access this slidecast to hear Jay Muehoefer, Director of Software Defined Solutions at IBM, discuss the potential IT and business value of a software defined infrastructure.
SOFTWARE DOWNLOAD:
To ensure optimal performance for your SQL Server, you need 24/7 monitoring to identify and diagnose issues quickly and effectively. Access a complimentary 14-day trial to SQL Diagnostic Manager.
PODCAST:
In this podcast, learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
WEBCAST:
This video explores a leading solution delivering industry standard Linux systems services faster, with higher quality, and more economically than others. Learn how it combines a leading hardware, Linux software, and domain expertise of different industries resulting in higher quality operations that keep pace with modern business.
SOFTWARE DOWNLOAD:
Eliminate application downtime, automate SQL Server backup, and speed up processes. Learn about the key features of SQL Safe Backup and gain full access to a 14 day free trial.