KM White Papers

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Multi Process HR Outsourcing for Large US Retailer
sponsored by Wipro
WHITE PAPER: Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Wipro

Why Organizations Need to Archive Email
sponsored by GFI Software
WHITE PAPER: Email has become an integral part of the business workflow. This paper explains why email archiving must be an integral part of every organization and examines the different methods for deploying and managing email archive solutions in an organization.
Posted: 23 Jan 2007 | Published: 24 Jan 2007

GFI Software

SAP® Knowledge Acceleration: For Effective Business Planning and Consolidation
sponsored by SAP America, Inc.
WHITE PAPER: Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

The IBM ECM Portfolio: Reducing Risk through Effective Information Management
sponsored by IBM ECM
WHITE PAPER: Faced with mounting regulatory pressures and the climbing cost of litigation, businesses in virtually every industry cite compliance as one of their top concerns. Learn how records management can help you effectively achieve compliance requirements.
Posted: 05 Sep 2007 | Published: 01 Jun 2007

IBM ECM

The Knowledge Base of the Future: Five Cutting-Edge Ideas You Can Implement Now
sponsored by KANA
WHITE PAPER: Building a reliable, extensive knowledge base is essential for delivering relevant, efficient customer experiences. It helps employees access information faster and enables customers to serve themselves. View this white paper to uncover five cutting-edge ideas to help you build a next-gen knowledge base.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

KANA

Building the Business Intelligence Competency Center
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This resource reveals how a Business Intelligence Competency Center (BICC) can help you better leverage your investment in technology and improve the effectiveness of knowledge workers, enhance fact-based business processes, and much more.
Posted: 08 Oct 2013 | Published: 31 May 2012

Hewlett Packard Enterprise

3-2-1 Contact the Call Center
sponsored by TechTarget Customer Experience
WHITE PAPER: Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

TechTarget Customer Experience

Email Management - A Storage or Enterprise Content Management Issue?
sponsored by IBM ECM
WHITE PAPER: Read this white paper and learn the benefits of Enterprise Content Management, how it applies to email records management for both storage and compliance, and how you can choose the most comprehensive ECM solution to streamline email management.
Posted: 05 Sep 2007 | Published: 05 Sep 2007

IBM ECM

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
Posted: 07 Oct 2009 | Published: 08 Apr 2009

IBM

The Event Data Warehouse- Strategies for Improving Business Performance
sponsored by Hexis Cyber Solutions Inc
WHITE PAPER: Organizations are at risk if they do not plan to implement an enterprise-wide security and event data warehouse to make strategic decisions. This paper introduces Event Data Warehouse, a unique, cost effective and proven solution, that provides actionable results that enable better business decisions.
Posted: 18 Jul 2011 | Published: 18 Jul 2011

Hexis Cyber Solutions Inc