 |
|
The Importance of Measuring ROI: The Indicator of Business and IT Performance
sponsored by SAP AG
 | White Paper: | Posted: 26 Oct 2009
| | Published: | 29 Dec 2008 | |
Summary: |
A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.
| 
|
 |
|
|
Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics)
sponsored by myDIALS Inc.
| White Paper: | Posted: 04 Nov 2009
| | Published: | 04 Nov 2009 | |
Summary: |
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
|
|
 |
|
|
eBook: Building Effective Dashboards and Scorecards
sponsored by Tableau Software
| eBook: | Posted: 09 Oct 2009
| | Published: | 09 Oct 2009 | |
Summary: |
In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).
|
|
 |
|
|
Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and Operational Information
sponsored by SAP BusinessObjects
| White Paper: | Posted: 19 Nov 2009
| | Published: | 19 Nov 2009 | |
Summary: |
CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight.
|
|
 |
|
|
Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center
sponsored by Akorri
| Presentation Transcript: | Posted: 19 Nov 2009
| | Published: | 18 Nov 2009 | |
Summary: |
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
|
|
 |
|
|
Driving Better, Faster Decision Making through Finance
sponsored by SAP AG
| White Paper: | Posted: 30 Oct 2009
| | Published: | 30 Oct 2009 | |
Summary: |
In order to work effectively, the CFO needs a single unified view that integrates data from multiple data sources and key performance indicators (KPIs), and places them in the context of strategic goals and financial plans.
|
|
|
|
|
The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution
sponsored by SAP America Inc
| White Paper: | Posted: 24 Mar 2008
| | Published: | 01 Nov 2007 | |
Summary: |
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
|
|
 |
|
|
The Top 5 Challenges in Processing Customer Orders And How To Solve Them
sponsored by Esker Inc.
 | Webcast: | Posted: 10 Jul 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.
|
|
 |
|
|
Assess Your Enterprise Agility
sponsored by SAP America Inc
| Analyst Report: | Posted: 05 Jun 2009
| | Published: | 12 Nov 2007 | |
Summary: |
Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.
|
|
|
|
|
Best Practices in the Call Center: A Customer Touch-Point Methodology
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Jan 2009
| | Published: | 26 Jan 2009 | |
Summary: |
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
|
|
 |
|
|
The Role of ERP in Globalization
sponsored by SAP America Inc
| Book: | Posted: 26 Sep 2008
| | Published: | 18 Sep 2008 | |
Summary: |
This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow.
|
|
|
|
|
Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center - Vendor Podcast
sponsored by Akorri
 | Podcast: | Posted: 03 Nov 2009
| | Premiered: | 03 Nov 2009 | | | Speakers: |
Dave Bartoletti, Senior Analyst & Consultant, Taneja Group
Rob Strechay, VP, Strategic Accounts, Akorri
|
| |
Summary: |
This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
|
|
|
|
|
Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence
sponsored by myDIALS Inc.
| White Paper: | Posted: 04 Nov 2009
| | Published: | 04 Nov 2009 | |
Summary: |
This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
|
|
|
|
|
The Secret to Maximizing Virtualization ROI in the Dynamic Data Center - Vendor Webcast
sponsored by Akorri
| Webcast: | Posted: 03 Nov 2009
| | Premiered: | Available On Demand | | | Speakers: |
Dave Bartoletti, Senior Analyst & Consultant, Taneja Group
Rob Strechay, VP, Strategic Accounts, Akorri
|
| |
Summary: |
This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
|
|
|
|
|
EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
sponsored by CA
| White Paper: | Posted: 19 Nov 2009
| | Published: | 19 Oct 2009 | |
Summary: |
Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
|
|
 |
|
|
How IT Can Help Companies Make Better, Faster Decisions
sponsored by SAP AG
| White Paper: | Posted: 30 Oct 2009
| | Published: | 30 Oct 2009 | |
Summary: |
IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
|
|
|
|
|
IBM Service Management: Visibility. Control. Automation
sponsored by IBM
| Brochure: | Posted: 12 Nov 2009
| | Published: | 25 Jun 2009 | |
Summary: |
This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
|
|
 |
|
|
Drive Business Processes: Achieving the "Last Mile" of Business Productivity
sponsored by Microsoft
| White Paper: | Posted: 21 Jul 2009
| | Published: | 01 Mar 2007 | |
Summary: |
Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
|
|
 |
|
|
The Perfect Storm - Why Now Is The Time For Open Source
sponsored by Red Hat and Intel
| White Paper: | Posted: 19 Jun 2009
| | Published: | 01 Jun 2009 | |
Summary: |
Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.
|
|
 |
|
|
Operational Excellence: The New Lever of Profitability and Competitive Advantage
sponsored by SAP America Inc
| White Paper: | Posted: 05 Jun 2009
| | Published: | 01 Jan 2009 | |
Summary: |
The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
|
|
|
|
|
Network Boost: control all data in your network and accelerate your data exchanges
sponsored by Orange Business Services
| Product Overview: | Posted: 07 Apr 2009
| | Published: | 07 Apr 2009 | |
Summary: |
This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.
|
|
 |
|
|
Manufacturing BPM with APRISO
sponsored by Apriso Corporation
| White Paper: | Posted: 10 Feb 2009
| | Published: | 10 Feb 2009 | |
Summary: |
This paper explains what BPM is, why you need it, what it brings to an OES and how Apriso's FlexNet is different from competitors who are beginning to talk the BPM talk without delivering the goods.
|
|
 |
|
|
There Is No Execution without Integration: MES Adoption Drives Performance
sponsored by SAP AG
| White Paper: | Posted: 26 Oct 2009
| | Published: | 18 Sep 2008 | |
Summary: |
Many manufacturers today are getting caught on the wrong side of a technology adoption wave that is quickly gaining momentum. This benchmark study is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies.
|
|
|
|
|
Business Intelligence: Putting Information to Work
sponsored by SAP America Inc
| White Paper: | Posted: 26 Jan 2009
| | Published: | 23 Jan 2009 | |
Summary: |
Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.
|
|
|
|
|
Addressing the challenges of implementing a customer-centric strategy
sponsored by Infor CRM
| White Paper: | Posted: 05 Dec 2008
| | Published: | 05 Dec 2008 | |
Summary: |
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
|
|
 |
|
MORE SPECIFIC TOPICS:
Electroluminescent Displays |
Panel Meters