IT Professional Services White Papers

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IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM

Managed Services or Break fix? One Size Doesn’t Fit All
sponsored by GFI Software
WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

The Top 10 Criteria for Selecting A Managed Services Provider
sponsored by IBM
WHITE PAPER: In this white paper, you will uncover the top 10 most important criteria to consider when selecting a managed service provider. Access this paper now to evaluate several providers to see if they support multivendor environments and provide consistent global service delivery.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

IBM

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

HP Integrity NonStop Servers: Standards-based Innovation for the Highest Levels of Service
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, discover a comprehensive portfolio of servers which deliver flexibility to respond quickly and effectively to changes, with the availability, scalability and cost features that are most appropriate for your business continuity needs.
Posted: 19 Jul 2006 | Published: 01 Jul 2006

Hewlett Packard Enterprise

Market Overview: SaaS IT Service Management Tools
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper details how to make sure you are selecting the right ITSM tools for your organization.
Posted: 14 Oct 2013 | Published: 21 Feb 2013

BMC Software, Inc.

Flexible Scale out with Lightweight Micro Servers
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Micro servers have emerged as an option for specific classes of workloads that tend to scale well with large numbers of relatively lightweight nodes. The paper explains the context in which micro servers have evolved the and guidelines for identifying whether workloads are well suited to micro server deployments.
Posted: 01 Jul 2011 | Published: 01 Jul 2011

Dell, Inc. and Intel®

Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007

Kaseya