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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
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This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.
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This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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With both increasing globalization and application reliance on networks and central data centers, businesses are looking to improve application performance through WAN optimization. Uncover the key drivers of WAN optimization, including optimization as a service, and learn how to pick the best fit to maximize the benefits to your organization.
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Access this white paper now to learn more about overall trends in mobility; how enterprise mobility influences the workplace and changes the way in which IT is delivered and consumed; and how to implement mobility in your enterprise.
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With around 6.5 million inhabitants, Madrid is the third largest city in the European Union. And when the ICM, an agency responsible for keeping the city's local government up and running, wanted to provide better access to applications and data on-the-go, they knew that new mobile technology was needed.
