WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
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This resource explores a remote access technology that lets your end users connect to their work computer from virtually any computer or smartphone in a cost-effective, secure, business oriented manner that your business will approve of.
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Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
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Find out why survey results show businesses can't compete in the new digital economy if they don't transform branch IT, and learn how you can consolidate and centralize management of branch infrastructure without compromising control or performance.
WHITE PAPER:
While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
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This paper provides an overview of how teleworking helps meet today's productivity demands. It discusses additional network security risks that anywhere access can create, and how SonicWALL addresses these concerns while offering additional benefits.
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This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.