WHITE PAPER:
Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
WHITE PAPER:
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
WHITE PAPER:
This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
WHITE PAPER:
This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.