Call Agents White Papers

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IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM

Challenging Some of the Myths About Static Code Analysis
sponsored by Klocwork
WHITE PAPER: This paper addresses common myths surrounding static code analysis and explains what the technology can do for developers and the software development lifecycle.
Posted: 27 Dec 2013 | Published: 30 Nov 2013

Klocwork

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

Top 10 Things to Consider for Mobile Video Collaboration Success
sponsored by Avaya
WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
Posted: 14 Aug 2013 | Published: 31 Dec 2012

Avaya

Software Lifecycle Integration: Six Reasons Not to Delay
sponsored by Tasktop
WHITE PAPER: Access this resource to learn 6 reasons why you may be costing your organization by waiting to integrate your software lifecycle.
Posted: 23 Jul 2015 | Published: 14 Dec 2015

Tasktop

Dell Wyse Datacenter for Citrix Reference Architecture
sponsored by Dell
WHITE PAPER: Learn how to deliver virtual desktops via XenDesktop 7.1 on Windows Server Hyper-V 2012 R2 or VMware vSphere 5.
Posted: 25 Nov 2014 | Published: 30 May 2014

Dell

The Benefits of Running Your Business Software in the Cloud: Strategies for Success
sponsored by NetSuite
WHITE PAPER: Ad hoc, standalone applications have a tough time keeping up with the requirements of business growth. This resource examines key benefits you can realize by moving your business software to the cloud.
Posted: 14 Feb 2014 | Published: 31 Dec 2011

NetSuite

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Making the Business Case for Two-Tier ERP
sponsored by Infor
WHITE PAPER: In this e-book learn how to analyze costs and benefits to make an effective business case for two-tier ERP.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

Infor