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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
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The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
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The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
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Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
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This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
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This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.