WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
VIDEO:
This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.
WEBCAST:
In this webcast, AbitibiBowater, the eighth largest publicly traded pulp and paper manufacturer in the world, shares how they successfully virtualized mission-critical Oracle solutions such as JD Enterprise One, Oracle Databases and Oracle Business Intelligence data warehouses.
SOFTWARE DOWNLOAD:
SolarWinds® SAN Monitor for EMC® is a free desktop tool that gives you the visibility into your physical storage to make sure it's in good health and lets you quickly and easily monitor EMC CLARiiON® arrays with at-a-glance insight into storage.
WEBCAST:
Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.
WEBCAST:
This Webinar in the Apply Business Analytics series will highlight the specific methods and unique data requirements needed to deal with advanced analytics so that you can effectively and efficiently uncover hidden relationships, anticipate the future and adapt to change.
WEBCAST:
Watch this webcast to find out how you can derive more value from your scrum teams. Find out how to identify, anticipate, and mitigate the challenges to scaling agile development. Plus, learn how to incorporate scrum into the full product lifecycle, from development to operations and insight.
WEBCAST:
Storage managers are finding it difficult to acquire all the new data while continuing to keep up performance levels and availability, all within their budget. Fortunately, there is new industry leading management software which has proven to have easy navigation and improved performance and analytics.
WEBCAST:
In-memory database technology is emerging as a key means of boosting performance in mainstream IT applications. Carl Olofson from IDC discusses how an in-memory database strategy can provide better high speed, high volume data management for your applications. ASE's new In-memory Databases Option is also described. Watch this webcast to learn more.