Call Centre Management Multimedia

IT Management > Systems Operations > Systems Management >
Call Centre Management Multimedia (View All Report Types)

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Unified Communications sponsored by CDW Corporation WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers. Posted: 27 Jul 2010 \| Premiered: Jul 27, 2010 TOPICS: Call Center Management \| Collaboration \| Email \| Instant Messaging \| Telephony Systems \| Unified Messaging \| Voice Mail Software \| VoIP \| Web Conferences

McAfee Cloud Visibility-Community Editioin sponsored by McAfee, Inc. VIDEO: Cloud services provide many benefits, but Shadow IT can expose sensitive data. Find out if your company is at risk. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Do You Effectively Manage Complex Data Transformation? sponsored by IBM VIDEO: Discover how to manage transformation with a single solution as data flows through the enterprise. Posted: 20 Jan 2017 \| Premiered: 20 Jan 2017 TOPICS: IT Management

Be the Champion of Security in a DevOps World sponsored by Veracode, Inc. VIDEO: Watch this Infosecurity Magazine webinar to learn how to become a champion of security with DevOps. Posted: 17 Jan 2018 \| Premiered: 17 Jan 2018 TOPICS: IT Management

Driving Strategic Value With B2B Integration Services sponsored by IBM WEBCAST: Interested in an additional $3 million in revenue and over 300% ROI? Learn how to achieve these numbers. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Modernize Your B2B Platform sponsored by IBM WEBCAST: The best-in-class companies invest in modern B2B platforms to meet business priorities. Don't fall behind. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Securing the Enterprise in a DevOps World: Keynote & Panel sponsored by Veracode, Inc. WEBCAST: Watch this roundtable discussion about the pitfalls and successes of the DevOps initiative organizations run into and much more. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

Vertical Industry Opportunities for Digital Business sponsored by Hewlett-Packard Enterprise WEBCAST: Leverage Gartner's market insight to perfect your vertical industry strategies. Posted: 08 Feb 2017 \| Premiered: Feb 8, 2017 TOPICS: IT Management