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Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ sponsored by Symantec Corporation EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately. Posted: 04 Nov 2013 \| Published: 04 Nov 2013 TOPICS: Backup for Virtualized Servers \| Backups \| Content Archiving \| Continuous Data Protection \| Data Loss Prevention (DLP) \| Data Recovery \| Data Security \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Email Archiving \| Laptop Computers \| Management Service Providers \| Mobile Device Management \| Smart Phones \| Tablet PC

How MSPs Can Drive Success in the Current Market sponsored by Kaseya EGUIDE: This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency. Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Management Service Providers \| Mobile Device Management \| Mobile Workers \| Outsourcing \| SLA \| Smart Phones \| Tablet PC

Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

The Kaseya IT Automation Framework sponsored by Kaseya International Limited WHITE PAPER: Access this exclusive resource to discover a powerful, web-based, systems management platform that can reduce complexity and increase the productivity of IT pros and MSPs (Managed Service Providers). Read on to learn more about the many features and benefits of this integrated Web-based platform. Posted: 23 Aug 2011 \| Published: 23 Aug 2011 TOPICS: Green Data Center \| Managed Security Services \| Management Service Providers \| Network Management \| Software Upgrades \| Systems Management \| Systems Management Services

MSP’s Single Most Important Marketing Message sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Marketing \| Network Infrastructure \| Network Management \| Network Performance

Cloud Costs and Management Considerations sponsored by CSC EGUIDE: This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Access Control \| Cloud Computing \| Cloud Management \| Cloud Security \| Compliance (Systems Operations) \| IT Management \| Management Service Providers \| Outsourcing \| Risk Assessment \| Risk Management

A Business Guide to MPLS IP VPN Migration: Five Critical Factors sponsored by XO Communications WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs. Posted: 25 May 2012 \| Published: 30 Apr 2012 TOPICS: Application Integration \| Application Performance Management \| Applications Management \| Converged Networks \| IP \| IP Addresses \| IP Networks \| Management Service Providers \| MPLS \| Network Design \| Network Infrastructure \| Network Management \| Network Managers \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Remote Network Management \| Remote Office Connectivity \| Remote Offices \| Remote Users \| SLA \| VoIP \| VPN \| WAN

Build Your Cloud, Build Your Profit sponsored by Citrix Systems, Inc. WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform. Posted: 16 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Archive \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| CRM \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Survey Shows that SaaS Can Save You Money sponsored by GFI Software WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| Management Service Providers \| Network Infrastructure \| Network Management \| SaaS business intelligence \| Software as a Service

MSP Reports