KM Reports

Introduction to crystalreports.com
sponsored by Business Objects
WEBCAST: Sharing reports over the Web is convenient and efficient, yet if it is not done securely, the information can be easily compromised. Attend this Webcast to learn how your business can instantly and securely deliver reports to improve productivity and ...
Posted: 16 May 2007 | Premiered: Apr 25, 2007

Business Objects

Evernote Accelerates Company Growth by Enlisting ABBYY
sponsored by ABBYY
CASE STUDY: Read this case study to learn how Evernote came to choose ABBYY and how it turned out to be very successful for them. Continue reading to learn more about the features and benefits of ABBYY FineReader Engine.
Posted: 13 Apr 2010 | Published: 13 Apr 2010

ABBYY

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
Posted: 07 Oct 2009 | Published: 08 Apr 2009

IBM

3-2-1 Contact the Call Center
sponsored by TechTarget Customer Experience
WHITE PAPER: Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

TechTarget Customer Experience

Making the business case for dynamic case management
sponsored by IBM
EBOOK: To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.
Posted: 08 Nov 2011 | Published: 02 Nov 2011

IBM

Reducing Costs, Compliance Woes and Customer Dissatisfaction with Distributed Claims Processing
sponsored by EMC Captiva
WHITE PAPER: This white paper discusses the advantages and benefits of implementing a distributed scanning and capture solution. Learn how to improve document management and better meet compliance requirements.
Posted: 10 Sep 2007 | Published: 01 Jan 2006

EMC Captiva

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity
sponsored by Oracle Corporation
WHITE PAPER: Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
Posted: 16 Oct 2008 | Published: 16 Oct 2008

Oracle Corporation

E-Book: The information governance imperative: Expert advice for developing a strategic plan to govern critical enterprise information
sponsored by IBM
EBOOK: In this eBook, readers will find an overview of key information governance issues and practical advice on building a business case for information governance, developing an information governance strategy and structuring an information governance program.
Posted: 21 Apr 2011 | Published: 21 Apr 2011

IBM

Using social and collaborative approaches to take case management to the next level, Part I
sponsored by IBM
EGUIDE: Read this expert e-guide to learn how collaboration enhances dynamic case management and empowers not just a company’s caseworkers (and other "information workers"), but its customers as well. Find out how organizations can promote and support effective worker collaboration and provide effective governance for collaborative efforts.
Posted: 11 Nov 2011 | Published: 07 Nov 2011

IBM

The Knowledge Base of the Future: Five Cutting-Edge Ideas You Can Implement Now
sponsored by KANA
WHITE PAPER: Building a reliable, extensive knowledge base is essential for delivering relevant, efficient customer experiences. It helps employees access information faster and enables customers to serve themselves. View this white paper to uncover five cutting-edge ideas to help you build a next-gen knowledge base.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

KANA