EBOOK:
Data analytics for the solution of first-order business problems is probably more important than ever. It is not new. Companies and organisations have been analysing computerised data for many decades. But all sorts of companies now pronounce themselves "data driven". Read more about business analytics trends in this exclusive e-guide.
EBOOK:
This expert handbook explores how to unlock the benefits of cloud data management. Find out how to integrate data in hybrid environments, increase scalability with NoSQL, enhance BI and data visualizations, and more.
EBOOK:
This expert e-book explores the steps specialty outdoor retailer Rock/Creek Outfitters took to integrate customer data from various data silos. You'll also learn how public media station WGBH shifted company culture in order to effectively bridge data silos to benefit the customer.
EBOOK:
This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
EGUIDE:
In this e-guide, explore several customer experience initiatives to help you discern which tactics have the staying power it takes to make a positive impact on your company's ability to integrate analytics into its CRM systems. Find out how to derive actionable insights that can help you create a more personalized customer experience.
EZINE:
For companies tapping into mountains of amassed data, enterprise business analytics breathes new life into the old axiom "There's gold in them thar hills."
EGUIDE:
Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
EGUIDE:
This e-guide features a Q&A with the VP of product development for IBM Analytics about the changing world of data governance (DG), how the DG plan will play out in the cloud and the role of big data analytics in helping companies achieve stronger insights and leverage security. And learn how to buy a DG tool.
EGUIDE:
Learn how Microsoft has been busy building Azure into an internet of things (IoT) platform to serve companies with connected devices. Explore the key features and challenges of this technology, and discover use cases that can provide you with better connectivity, analytics capabilities, and ease of integration.
WHITE PAPER:
This whitepaper considers tactics to capitalize on a variety of data organizations have at their disposal. It also discusses how the right tactics and culture can give end-users the experience and confidence they need to continue being paying customers.
