EZINE:
Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape
EGUIDE:
Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
PRESENTATION TRANSCRIPT:
This presentation transcript provides detailed insight into the midmarket customer landscape and explains why servers are recommended over traditional PCs. Access results from recent client surveys and discover affordable platforms for small and medium-sized businesses.
EZINE:
In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.
WHITE PAPER:
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
EGUIDE:
As more devices and OSes enter the enterprise fray, IT must learn how to deliver apps to users on several different platforms. Download this e-guide to uncover three factors to drive your EUC strategy, find out how Citrix's cloud platform is taking on management and evaluate hybrid cloud management tools for your enterprise needs.
EGUIDE:
Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition.
EZINE:
2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.
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