Business & Operational Support Systems Reports

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels
sponsored by Parallels, Inc.
CASE STUDY: Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.
Posted: 09 Apr 2010 | Published: 09 Apr 2010

Parallels, Inc.

SaaS ERP: A Viable Model for Job Shops and Small Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business.
Posted: 07 Feb 2011 | Published: 07 Feb 2011

Epicor Software Corporation

Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER: This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Pure Storage

Technology industry at the cross-roads: Transforming quote-to-cash operations
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process.
Posted: 05 Mar 2013 | Published: 05 Mar 2013

TechTarget ComputerWeekly.com

Case Study: Children’s Hospital of Philadelphia
sponsored by HP and Microsoft
CASE STUDY: A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.
Posted: 25 May 2011 | Published: 25 May 2011

HP and Microsoft

Oracle Advanced Customer Services: Solution Support Center
sponsored by Oracle Corporation
WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
Posted: 18 Feb 2008 | Premiered: Feb 18, 2008

Oracle Corporation

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

2010 Asset Management Operations and Compensation Survey Findings
sponsored by Advent Software, Inc
WHITE PAPER: In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.
Posted: 18 May 2011 | Published: 17 May 2011

Advent Software, Inc

GFI MAX Building Blocks & MSP University Podcast
sponsored by GFI Software
PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
Posted: 10 Dec 2010 | Premiered: Dec 10, 2010

GFI Software

A Breakthrough Approach for Efficient IT Service Delivery
sponsored by IBM
WHITE PAPER: Organizations in every industry are exploiting advanced technologies to gain a competitive advantage. In this whitepaper learn about IBM's vision for the new enterprise data center which offers an evolutionary new model for efficient IT delivery.
Posted: 29 May 2008 | Published: 01 Feb 2008

IBM